BSCC

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  • Home
  • Coaching/booking
    • One to One
    • Club coaching and consultancy
    • BS Tots
    • Schools >
      • Cricket coaching for schools
  • Parents
    • Safeguarding policy
    • Privacy Policy
    • FAQ
  • Contact
    • Contact us

FAQ

How do you pay?
You can pay via our website online booking option or directly via BACs. We also accept cheque payment, however this does not guarantee bookings due to timescale from depositing to clearing. Places are only ever guaranteed upon receipt of full payment prior to the course.

How much do training courses cost?
Costs for courses are clearly identified in the info and booking section of the website.
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What happens if it rains?
The BSCC team are experienced when It comes to providing educational yet fun cricketing alternatives in the event of wet weather. 1:1 sessions will be rescheduled, whilst arrangements for team sessions are liaised between BSCC & the club.

Cancellation Policy
We require at least 48 hours notice prior to any cancellation for any booking to guarantee a full refund (minus a 30% cancellation fee). Cancellations made 14 days in advance will allow a full refund to be given. We can offer credit notes for cancelled summer courses and Winter Academy bookings, and an alternative session for 1:1s. Credit notes and 1:1s must be booked before the end of the current season. In the event you are unable to attend a 1:1 session you will not be entitled to re-book at a later stage and will be charged.

Changes to a current booking
We understand from time to time you may have to change a booking. Providing there are spaces on alternative courses and 10 days notice is given, you may change courses free of charge

Are the team DBS checked?
All the team hold valid DBS certificates, are Safeguarded and also First Aid trained in line with ECB requirements

Coaches
All our Coaches are ECB Level 2 or above (or equivalent) and are members of the ECB Coaches association

Timings , Drop off & Collection Procedure
The timings of courses are clear abd will be shown in your confirmation email.  Early and late pick up for cricket camps is now available.  Parents are required to sign players in and out.

Do courses get fully booked?
YES! We pride ourselves with limiting the intakes of courses and are strict with numbers to ensure the highest possible level of coaching. Only early booking/payment will limit disappointment!

Changes to courses
From time to time course dates/times/venues/staffing may change. BSCC reserves the right to do this with limited prior notice and explanation, but we will endeavour to provide a suitable alternative at our discretion.

Photography & Data Protection
From time to time, pictures and video footage may be used fro promotional purposes from our coaching. Please remember, you must opt out of this during the registration process.
Your data will not be shared with any third party. We will occasionally email you regarding latest news/courses on offer. If you wish to opt out of our mailing system then please email us with ‘Opt Out’ to
[email protected] 

All details of the above and more can be found in our updated privacy policy which can be accessed here.

Feedback
Here at BSCC we are constantly[email protected] looking to improve our services. If you do have any feedback from our services, please do get in touch with Barry via the contact for or emailing [email protected] or by calling 07455537640

Property
We regret we cannot be liable for any personal possessions that children bring on our courses/camps. We recommend that expensive items are not brought along to camps and courses.

Child Exclusion
BSCC reserves the right to exclude any child for any reason without explanation (including bad behaviour) if they are deemed to be disruptive or dangerous to others. No refund or alternatives will be offered on these occasions

Inclusion Policy
Here at BSCC we pride ourselves in making cricket accessible to all. We will do our upmost to cater for all requirements, needs and disabilities, however decisions will be made on a case-by-case basis depending on the needs of the individual and the relevant experience of the staff involved.







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